1: We listen.
Because we can’t build and cost a complex website (or whatever you need) if we don’t know all the details. It’s a bit like going to the doctor – you’d explain what was wrong in gory detail before hearing about the treatment. And our bedside manner is impeccable. We can come to you, or we can work remotely – your choice.
2: We plan.
The reason our ideas work so well for our customers, aside from us being really, really clever, is that we plan. Down to the smallest detail. Then we give you a proposal document containing actions, dates and costs.
3: We use our heads.
This is the clever bit - once you’ve told us all about your challenges, we use our not inconsiderable brains to solve it with an impressive idea that makes you think “These people really are smart, it wasn’t all just marketing drivel”.