PERSONAS & SCENARIOS

We develop fictional customers to define your target audience: what they need, what they want, what motivates them.

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USER EXPERIENCE

Turning a great user experience into a competitive advantage can mean recreating how you appear to your customers.

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USER JOURNEY

Understanding your customer touch points. This is a visual process which will help you relate your customer touch points with your brand and business processes.

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SYSTEMS INTEGRATION

Integration is not just about integrating new solutions. It involves innovative thinking by successfully combining new solutions with your existing one transforming them into a seamless business solution.

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WEBSITE HOSTING

WEB has been successfully delivering dedicated secure website hosting services as part of our design package since 1995. 

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SOFTWARE ENGINEERING

We combine the richness and breadth of our experience and expertise to design and code software products for our clients.

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CROSS CHANNEL DESIGN

Your brand design needs to be consistant across all channels because your customers are permanently connected through a variety of channels 24-7.

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INTERACTION DESIGN

Interaction design focuses on creating engaging interfaces and shaping them for yiour customers use. Understanding how users and technology communicate with each other is fundamental.

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CUSTOMER INTERFACE

Web is a customer led design company who’s focus has always been driven by your customers. Web has 20 years’ experience of a holistic approach using customer centric design principles.

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FOCUS ON MARKETING

An analytics package with help you understand your visitors and tell you exactly what they do, which may differ from what they say they do.

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CONTENT MARKETING

Your website attracts visitors who are already aware and engaged with your offer – it will attract more via content searches coupled with your own marketing initiatives.

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SEARCH ENGINE OPTIMISATION

What’s the point in putting all that work into your website if nobody can find it?

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Considering us for your next project?  Want to make an enquiry?