42nd Street Manchester
42nd Street is an innovative Greater Manchester young people’s mental health charity with 40 years’ experience of providing free and confidential services to young people who are experiencing difficulties with their mental health and emotional wellbeing. Their shared mission is to support young people with your emotional well-being and mental health by offering a choice of effective, creative, young person-centred and rights based approaches. By demonstrating local impact with national significance, we drive meaningful change that makes a positive difference to the lives of young people.
WEB collaborated with young people to develop a publishing platform that empowers them to share advice and guidance. We also integrated a chatbot - driven by machine learning and natural language processing - to intuitively guide users toward relevant content.