Welcome to the Law firm Essential Guide to Machine Learning Chatbots

AI is used in law practices across the world, this will only grow and will help improve your profits. It’s generally regarded that artificial intelligence systems will allow firms to deliver their legal services efficiently. But you need to start now because AI systems are self-learning. Meaning the earlier you include it, the more advanced it will be as it learns from every transaction. We will add more content to this section and I hope it provides information to help you make better decisions going forward.

Machine Learning and Chatbots

The new generation of machine learning chatbots are going to be effective in your law firm. In this guide we will explore the advantages chatbots can offer both internally, externally and a few things you need to think about when considering them for your law firm.

For sure technology has dehumanised commercial relationships – but now we have an opportunity with artificial intelligence and machine learning chatbots make them seem human again. We prefer to call chatbots “Digital Employees”.

Once trained Digital Employees can have conversations with people and learn to deliver correct answers – this has a dramatic impact on conversions and means we are getting closers to offering true customer experience. With natural language processing they can speak with your brand vales, be inclusive and express your law firm ethics.

Some additional reading for you; 

Chatbots: History, technology, and applications

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Founded in 1995, based in Edinburgh’s tech community, WEB is a company with a focus on simple digital products designed for Law Firms including AI and AI & machine learning chatbots – The team includes designers, software engineers and online marketers.

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